Solution
CRM & client operations
Pipelines, follow-ups and client records that update because something happened.
The situation
The pipeline lives across a CRM, a project tool and a spreadsheet, and the glue between them is a person who forgets on busy weeks.
What the system takes over
- Meeting notes turned into CRM records and next actions
- Follow-ups triggered by real pipeline events, not a calendar
- Client onboarding checklists created and tracked automatically
- One view of every account instead of three partial ones
How a run goes
Four steps, and the last one is a person.
- 01
Capture
A call, email or form creates or updates the record.
- 02
Structure
Notes become fields, tasks and a next step.
- 03
Trigger
Stage changes fire the right follow-up automatically.
- 04
Confirm
Account owners confirm anything client-facing.
Where a person stays in chargeStage changes and client-facing messages are confirmed by the account owner before they take effect.
Built with
The tools involved.
In delivered work — appears in something that shippedCompatible — the system can connect to it; scoped per project, no track record claimed
- AirtableIn delivered work
- SupabaseIn delivered work
- n8nIn delivered work
- TwilioIn delivered work
- HubSpotCompatible
- ZohoCompatible
- CalendlyCompatible
Questions
What people ask first.
- Can this replace our CRM?
- Sometimes — Found IT CRM replaced a per-seat CRM for a marketing agency. Often the better move is to automate around the one you have. The audit says which.
Next solution: Finance & back-office automation
Losing hours to work an AI system could handle?
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