AI Automation for Law Firms & Service Businesses

AI systems that runthe work your teamshouldn’t have to.

I build production-grade automation — email, intake, and document workflows — that gives law firms and service businesses their hours back. Accurate, secure, and built for real data from day one.

Top Rated on Upwork· serving US law firms & service businesses
AI agent
Inbox
Clio · Matter
Matter#1042
StatusActive
Draft ready1.4s
Send
≈80% faster
Top Rated on Upwork
0%faster client email responses
n8nGPT-4oClaudeAWS BedrockMicrosoft GraphClioLangGraphSupabasePineconeNext.jsFastAPIPostgreSQL
0+Projects delivered
0%Faster email turnaround
24/7Automations running
Top RatedOn Upwork
01 / What I build

Automation that pays for itself in hours saved.

01

AI Email & Workflow Automation

Context-aware drafting and routing that turns hours of repetitive email into minutes of review. Connected to your inbox and CRM, running 24/7.

Live workflowrunning 24/7
Inbox
AI agent
Draft
Inbox + CRM24/7 agentContext-awareReview-ready
02

RAG Assistants & AI Agents

Assistants trained on your private data and agents that take action — update the CRM, trigger workflows, reason across steps. Accurate retrieval, minimal hallucination.

answer

retrieve → reason → act

03

Document & Intake Automation

Automated intake, document generation, and demand-letter pipelines — secure, structured, and built for the volume and accuracy legal work demands.

IntakeRecordsBilling
document
02 / Selected work

Proof, not promises.

US Law Firm · Legal AI Automation

AI Email Automation for a US Law Firm

7–10 min1–2 min
per email≈80% faster
1
Problem

A US law firm handled high volumes of client, court, and counsel email by hand — reading each, pulling matter context from Clio, drafting, then polishing with AI. Routine replies took 7–10 minutes.

2
What I built

An n8n automation linking Outlook (Microsoft Graph) and Clio. An AI agent runs 24/7: filters irrelevant mail, pulls matter context automatically, and drafts a context-aware reply ready to review and send.

3
Result

Replies now take 1–2 minutes to review and send instead of 7–10 — about 80% faster — with irrelevant mail filtered out before it reaches the queue.

n8nMicrosoft GraphClioGPT-4oOutlook
Read the full case study
Results

≈80%

faster replies

1–2m

per email

24/7

always on

100%

matter context

Workflow
Incoming
AI agent
Draft
Sent
US Personal-Injury Firm · Legal Document Automation

AI Demand-Letter Generation for a Personal-Injury Firm

3–4 hrs~25 min
per demand≈85% faster
1
Problem

Personal-injury demand letters are built by hand — pulling facts from intake notes, medical records, and billing, then structuring liability and damages into a persuasive package. It's detail-heavy work that ties up paralegals and attorneys on every case.

2
What I built

An AI pipeline that ingests case documents, extracts the facts and damages that matter, and drafts a structured, attorney-ready demand letter in the firm's format — consistent every time, built for review rather than from scratch.

3
Result

Attorneys start from a complete first draft instead of a blank page — case facts assembled and formatted automatically, so the work shifts from assembling to reviewing.

GPT-4oClaudePythonDocument AIRAG
Read the full case study
Assembly pipeline
Intake notes
Medical records
Billing
AI agent
Demand
Demand letter · draft
RE: DEMAND FOR SETTLEMENT
TOTAL DAMAGES$—
attorney-ready first draft
Professional Services · CRM Automation

AI-Connected CRM & Workflow Automation

~8 hrs/wk<1 hr/wk
manual upkeep≈90% less
1
Problem

The business ran its pipeline across Stacker and Airtable, with updates, hand-offs, and follow-ups done manually. Data drifted out of sync between tools and routine steps quietly ate the team's day.

2
What I built

n8n automations wiring Stacker and Airtable together with an AI layer: records sync automatically, routine actions fire on triggers, and the AI handles the judgment-call steps — enrichment, routing, and drafting — in between.

3
Result

The CRM stays current on its own and the manual busywork between tools is gone — the team works the pipeline instead of maintaining it.

n8nAirtableStackerClaude / GPT-4oWebhooks
Read the full case study
Sync flow
Airtable
Stacker
n8n
AI
CRM
CRM · live
PIPELINEsynced just now
Lead · enriched
Stage · synced
Follow-up · queued
04 / How I work

From repetitive process to running system.

A clear, low-risk path from the first call to a system that runs your operation — and keeps running.

1

Discovery

We map the repetitive process you want gone — the triggers, the tools, the edge cases — and agree on what 'done' looks like.

2

Design

I design the workflow and the AI's guardrails: what it reads, how it decides, and where a human stays in the loop.

3

Build & test

I build it on production-grade tooling, wire it into your inbox and CRM, and test it against your real, messy data — not a happy-path demo.

4

Run & refine

It goes live running your operation. I monitor, tune, and stay on for the months that follow — so it's still working later, not just at launch.

05 / Stack

Production-grade tools, chosen to last.

The toolkit behind systems that hold up on real data — not demo-ware that breaks in week two.

Automation & agents

n8nLangChainLangGraphMake.com

Models

GPT-4oClaudeAWS Bedrock

Retrieval (RAG)

PineconeFAISSChroma

Integrations

Microsoft GraphClioAirtableStacker

App & backend

Next.jsFastAPISupabasePostgreSQL

Cloud

AWS BedrockAWS ECSVercel
Muhammad Umar Farooq — AI Automation Engineer & Full-Stack Developer
Top Rated
03 / About

Hi, I'm Umar.

I'm an AI automation engineer who builds systems that run real operations — not demos. I work mostly with law firms and professional-services businesses, automating the repetitive, high-volume work that eats a team's day. I'm a Computer Engineering graduate and a Top Rated freelancer on Upwork, and I care about one thing above all: that what I ship is accurate, secure, and still working months later.

Top RatedComputer Engineering20+ projects delivered
06 / FAQ

The questions buyers actually ask.

Still unsure if your process is a fit? The fastest answer is a ten-minute call.

Book a call
  • Yes. Systems run in your environment with your accounts and keys — your data isn't sold or used to train public models. I build to the access and retention rules your work requires, with human review where accuracy matters.

  • A short call to see if a process is worth automating. If it is, I scope a first build with a clear deliverable — usually one workflow you can watch run end-to-end before we expand.

  • Most engagements are fixed-price per build, or hourly for ongoing work. You'll know the number before we start — no surprise invoices.

  • That's the whole point of how I build. It's tested on your real, messy data before launch, with a human in the loop where it counts, and monitored after — so the failure cases are handled, not discovered in production.

  • Law and professional services are my focus, but the same systems fit any business drowning in repetitive email, intake, and document work.

Book a call

Losing hours to work an AI system could handle?

Tell me about the process. I'll tell you straight whether it's worth automating — no pitch, no obligation.

  • A straight read on whether it's worth automating
  • No pitch, no obligation, no jargon
  • Built for real data — accurate and secure

Or email directly · farooqumer694@gmail.com